TripTracker - Update T12R09 Details

Update T12R09 - Version 12.9 - TripTracker GPS, Farm In/Out Console, VIP trips, Save Desired Vehicle Types, Credit Card & SSN Security, etc. [Posted on 7/18/2008]

Update Key Added Feature - Description
1 New TripTrackerGPS system

TripTracker is proud to announce TripTrackerGPS, our new custom phone-based GPS and status tracking system.
This system will constantly track your drivers, giving their position, speed, and direction.
The drivers can see all of the trip details, including directions and charges.
The drivers can update their trips' Dispatch Status, which will immediately be shown on your Dispatch screen,
It runs on almost any java-enabled phone. An unlimited data package with your cellular provider is recommended.
The Dispatch screen integrates with MapPoint, so you can locate all or any of your drivers, and show their route taken during a trip or timeframe.
This is an optional feature of the Remote Concierge system, which is required, and is an inexpensive subscription per month per phone.

2 The Desired Vehicle Type for a trip can now be saved, even if the trip is assigned to a vehicle with a different Scheduling Group.

On the Quick Reservations screen, the Assigned Type is shown if it is different than the Desired Type.
When assigning a vehicle, warn the user if a different type is assigned to the trip. They can optionally update the Desired Type at the same time.
All trips are priced based on the Desired Vehicle Type, not the assigned type.
The Invoice will show the desired type.
The Trip Tickets will show the assigned type, so the driver doesn't get confused.

3 You can Add a Trip and Change A Trip at the same time, without closing your current trip.

You can now change one trip, and add another trip (or more) at the same time.
The window's title will show 'Add A Reservation' instead of 'Quick Reservation'
If adding a trip, the 'Find A Trip' button will open in a new window or in the open 'Change Reservation' window.
If changing a trip, the 'Add a Trip' button will ask if you want to close the current trip, or open a new window.
Note that there can only be one 'Change Reservation' window open at a time.
Note that each 'Add A Reservation' screen must be closed with OK when finished. The system will not reuse this window.

4 New security option to hide all Credit Card numbers on all screens in the system.

If the user doesn't have this security, only the last 4 digits of the number will show, with all others replaced by '*'.
This new security level is Screen Name 'CCNODISPLAY' and defaults to security level '0'.

5 New security option to hide all Social Security numbers on all screens in the system.

If the user doesn't have this security, only the last 4 digits of the number will show, with all others replaced by '*'.
This new security level is Screen Name 'SSNDISPLAY' and defaults to security level '0'.

6 Created new farm-in/farm-out overview screens for the FleetBook, Transponet, T2 (TripTracker to TripTracker), and all networks.

On the Reservations menu, choose 'Farm In and Farm Out Networks', and then select the desired network.
These can also be accessed on the Edit | Options screens tab for the network, by clicking the 'Show Transaction List' button.
Transactions can be sorted by time received, Trip ID, or Trip Date & Time.
Transactions can be limited for Farm Out trips, Farm In trips, or all trips.
Click on the Trip ID button to jump to the Quick Reservation screen for that trip.
For the current record on the top half of the screen, all transactions are shown at the bottom half of the screen.

Click on the 'Details' checkbox to see all values sent or received.
Click on the 'Raw Data' button to see the actual formatted message.
Hover your mouse over the 'Type' column to see an explanation of each transaction type.
'Accepted' transactions will be highlighted in blue.
'Declined' transactions will be highlighted in red.
'Acknowledged' transactions will be shown in grey. Note that an acknowledgement still requires a manual Accept or Decline transaction to be sent.

7 You can now flag a trip as a VIP, Farm-In, Farm-Out, Incident (problem), or a Quote.

Added a new Trip Statuses option on the Data Entry menu.
Each Trip Status could be a combination of any of the statuses (VIP, Quote, Incident, Farm In, and/or Farm Out).
By clicking the 'Set Titles' button, you can rename the Trip Ticket & Invoice titles, and you can include a note that prints at the bottom of each.
The Quick Reservations screen will show the trip's status
The Dispatch screen will show a summary dropdown of all statuses, including how many trips there are for each for the day(s) shown.

You can control in which sequence they will display.
The 'most important' Trip Status (to you) that has trips for the day(s) shown will have its total shown at the top of the Dispatch screen.
To see the other totals, click the dropdown button |v|, which might obscure some of the data.
To hide the list, click the |^| button.

You can define your own Trip Status, such as 'Car Seat Needed', to display on the Dispatch screen.
Manually accepted Farm-Ins will be set to a 'Farm In Quote'.

Click the 'Quote Status' button on the Quick Reservations screen to 'Accept' or 'Decline' the trip.

'Book Quote' will Accept the trip.
'Reject Quote' will Decline the trip.
'Quote Expired' will Decline the trip.
If the trip was received from one of the farm-in networks, the appropriate response will be sent automatically.

8 MapPoint integration with TripTrackerGPS:

If MapPoint is installed on the computer, the Dispatch screen can be used to see one or all of the Drivers' current positions, etc.

The screen's OK button will instead read 'GPS', which will show all users' current position. Use the 'X' to close the Dispatch screen.
If Shift-Left Mouse is clicked on a Driver or Vehicle, their current position will be shown.
If Ctrl-Shift-Left Mouse is clicked on a Driver or Vehicle, the entire route of the trip will be shown.
This shows the route taken from the end of the previous trip until the start of the next trip.

The driver's location icon will be color-coded to show how current their latest GPS fix is:

Up to 5 minutes will show arrows pointing in the direction the vehicle is travelling.
Up to 10 minutes will show a green circle
Up to 30 minutes will show a yellow circle
Up to 60 minutes will show a red circle
All older fixes will show a white circle

When a route is shown, any cell-tower fixes (non-GPS) will show as a radio tower icon, and not be included in the route taken.
Note that this requires the TripTrackerGPS subscription for GPS tracking of Drivers via their cell phones.

9 Note that there were 2 patches released for Version 12.8.

If you did not install those, please refer to their update's details on the List Of Updates page.

Update Key	Added Feature - Description
1	New TripTrackerGPS system TripTracker is proud to announce TripTrackerGPS, our new custom phone-based GPS and status tracking system. This system will constantly track your drivers, giving their position, speed, and direction. The drivers can see all of the trip details, including directions and charges. The drivers can update their trips' Dispatch Status, which will immediately be shown on your Dispatch screen, It runs on almost any java-enabled phone. An unlimited data package with your cellular provider is recommended. The Dispatch screen integrates with MapPoint, so you can locate all or any of your drivers, and show their route taken during a trip or timeframe. This is an optional feature of the Remote Concierge system, which is required, and is an inexpensive subscription per month per phone.
2	The Desired Vehicle Type for a trip can now be saved, even if the trip is assigned to a vehicle with a different Scheduling Group. On the Quick Reservations screen, the Assigned Type is shown if it is different than the Desired Type. When assigning a vehicle, warn the user if a different type is assigned to the trip. They can optionally update the Desired Type at the same time. All trips are priced based on the Desired Vehicle Type, not the assigned type. The Invoice will show the desired type. The Trip Tickets will show the assigned type, so the driver doesn't get confused.
3	You can Add a Trip and Change A Trip at the same time, without closing your current trip. You can now change one trip, and add another trip (or more) at the same time. The window's title will show 'Add A Reservation' instead of 'Quick Reservation' If adding a trip, the 'Find A Trip' button will open in a new window or in the open 'Change Reservation' window. If changing a trip, the 'Add a Trip' button will ask if you want to close the current trip, or open a new window. Note that there can only be one 'Change Reservation' window open at a time. Note that each 'Add A Reservation' screen must be closed with OK when finished. The system will not reuse this window.
4	New security option to hide all Credit Card numbers on all screens in the system. If the user doesn't have this security, only the last 4 digits of the number will show, with all others replaced by '*'. This new security level is Screen Name 'CCNODISPLAY' and defaults to security level '0'.
5	New security option to hide all Social Security numbers on all screens in the system. If the user doesn't have this security, only the last 4 digits of the number will show, with all others replaced by '*'. This new security level is Screen Name 'SSNDISPLAY' and defaults to security level '0'.
6	Created new farm-in/farm-out overview screens for the FleetBook, Transponet, T2 (TripTracker to TripTracker), and all networks. On the Reservations menu, choose 'Farm In and Farm Out Networks', and then select the desired network. These can also be accessed on the Edit \| Options screens tab for the network, by clicking the 'Show Transaction List' button. Transactions can be sorted by time received, Trip ID, or Trip Date & Time. Transactions can be limited for Farm Out trips, Farm In trips, or all trips. Click on the Trip ID button to jump to the Quick Reservation screen for that trip. For the current record on the top half of the screen, all transactions are shown at the bottom half of the screen. Click on the 'Details' checkbox to see all values sent or received. Click on the 'Raw Data' button to see the actual formatted message. Hover your mouse over the 'Type' column to see an explanation of each transaction type. 'Accepted' transactions will be highlighted in blue. 'Declined' transactions will be highlighted in red. 'Acknowledged' transactions will be shown in grey. Note that an acknowledgement still requires a manual Accept or Decline transaction to be sent.
7	You can now flag a trip as a VIP, Farm-In, Farm-Out, Incident (problem), or a Quote. Added a new Trip Statuses option on the Data Entry menu. Each Trip Status could be a combination of any of the statuses (VIP, Quote, Incident, Farm In, and/or Farm Out). By clicking the 'Set Titles' button, you can rename the Trip Ticket & Invoice titles, and you can include a note that prints at the bottom of each. The Quick Reservations screen will show the trip's status The Dispatch screen will show a summary dropdown of all statuses, including how many trips there are for each for the day(s) shown. You can control in which sequence they will display. The 'most important' Trip Status (to you) that has trips for the day(s) shown will have its total shown at the top of the Dispatch screen. To see the other totals, click the dropdown button \|v\|, which might obscure some of the data. To hide the list, click the \|^\| button. You can define your own Trip Status, such as 'Car Seat Needed', to display on the Dispatch screen. Manually accepted Farm-Ins will be set to a 'Farm In Quote'. Click the 'Quote Status' button on the Quick Reservations screen to 'Accept' or 'Decline' the trip. 'Book Quote' will Accept the trip. 'Reject Quote' will Decline the trip. 'Quote Expired' will Decline the trip. If the trip was received from one of the farm-in networks, the appropriate response will be sent automatically.
8	MapPoint integration with TripTrackerGPS: If MapPoint is installed on the computer, the Dispatch screen can be used to see one or all of the Drivers' current positions, etc. The screen's OK button will instead read 'GPS', which will show all users' current position. Use the 'X' to close the Dispatch screen. If Shift-Left Mouse is clicked on a Driver or Vehicle, their current position will be shown. If Ctrl-Shift-Left Mouse is clicked on a Driver or Vehicle, the entire route of the trip will be shown. This shows the route taken from the end of the previous trip until the start of the next trip. The driver's location icon will be color-coded to show how current their latest GPS fix is: Up to 5 minutes will show arrows pointing in the direction the vehicle is travelling. Up to 10 minutes will show a green circle Up to 30 minutes will show a yellow circle Up to 60 minutes will show a red circle All older fixes will show a white circle When a route is shown, any cell-tower fixes (non-GPS) will show as a radio tower icon, and not be included in the route taken. Note that this requires the TripTrackerGPS subscription for GPS tracking of Drivers via their cell phones.
9	Note that there were 2 patches released for Version 12.8. If you did not install those, please refer to their update's details on the List Of Updates page.

Update Key Bug Fix - Description
1 When deleting or cancelling a trip, you must enter why the trip is being deleted.

The 'X' button was removed, so OK must be pressed.

2 When closing the Dispatch screen, make sure preferences have changed before asking if they should be saved.
3 On the Verify Tables form, the Slider Bar can now handle if the Reserv.db table is corrupt.
4 Expanded the Approval Code on the Payments table to handle 30 characters, instead of 20.
5 Rebuild Lookups continues with warning if table doesn't exist. It used to fail.
6 In the Transponet interface, trips for noon were showing as midnight.
7 On the Dispatch screen, the Vehicle Conflict didn't always display, depending how you entered the Vehicle ID.

Also added the conflict check to the Vehicle Schedule and Vertical Schedule screens.

8 Company Key was not being set when you click 'Create Customer' from Quick Reservations.

Update Key	Bug Fix - Description
1	When deleting or cancelling a trip, you must enter why the trip is being deleted. The 'X' button was removed, so OK must be pressed.
2	When closing the Dispatch screen, make sure preferences have changed before asking if they should be saved.
3	On the Verify Tables form, the Slider Bar can now handle if the Reserv.db table is corrupt.
4	Expanded the Approval Code on the Payments table to handle 30 characters, instead of 20.
5	Rebuild Lookups continues with warning if table doesn't exist. It used to fail.
6	In the Transponet interface, trips for noon were showing as midnight.
7	On the Dispatch screen, the Vehicle Conflict didn't always display, depending how you entered the Vehicle ID. Also added the conflict check to the Vehicle Schedule and Vertical Schedule screens.
8	Company Key was not being set when you click 'Create Customer' from Quick Reservations.

Update Key Update - Description
1 Updated the TripTracker Title Screen to show the status of all utilities.

Each utility will be highlighted depending on when it needs to run:

Overdue ones will be shown in red.
Inactive ones will be shown in grey.
Ones that are run 'As Needed' will be shown in black.
On-time ones will be shown in blue.

New 'Open Utility Control' button on Edit | Options screen to change how often each Utility should be run

2 When assigning a car, use the Vehicle List screen instead of the built-in popup.

Vehicle List can now be limited by Scheduling Group
By default, only Active vehicles will be shown.
Uncheck the 'Active Only' option to see inactive vehicles also.

3 On Dispatch screen, a new option was added to show more than just 1 day's trips at a time.

If you change the 'Days' field at the top of the screen to show more than 1 day, the outer +/- buttons will let you jump by your entered days.
Make sure you have a screen template that shows the Trip Date next to the Start Time (or Pickup Time). Otherwise, you won't know which date you are dispatching.

4 Added an option to have Run Type be a lookup only field

If this is set, then only entries from the Data Entry | Run Types screen will be allowed on Reservations and Invoices.
During the upgrade, the user is asked if this feature should be activated.
You can change this option later.

There is a new choice on Edit | Options | General tab to reset, called 'Limit Run Types to lookup tables values'
Note that if this is changed, you must restart TripTracker to apply this.

You can run a hidden form to make all existing trips have valid entries.

Be sure to backup your system before doing this update.
Go to Edit then Project Viewer, click Forms on the left, and double-click ZTransferRunTypes.fdl on the right.
Enter the new values for each Run Type, and click 'Update'.

5 Added new choices to the Print Deposit Slip screen for just credit cards or not.

Can choose all credit cards, no credit cards, or all payment types.
For your nightly settlement, you can get a report to match your credit card system (ie. ICVerify).
You can also get a daily report of your cash & check deposits
Now you don't need to change the print settings on the Payment Types screen.

6 Created a new utility to interface with the FleetBook network.

On the Utilities menu, click 'Start FleetBook Interface', then click the 'Start FleetBook Download' button. This will check every minute for new FleetBook transactions.
Note that you must have an active subscription to the FleetBook network, and be activated in TripTracker.
Click here http://online-limo.com/webhelp/FleetBook.html to view more details on the FleetBook system.

7 On the Dispatch screen, if the Start Time is highlighted, also highlight the Pickup Time and show the reason when hovering over this field.

Reason Shown As Set on Dispatch Status screen
Driver Not En-Route 10:30 AM Driver Enroute checkbox

Passenger Not in Car 10:30 AM Passenger In Vehicle checkbox

Trip Not Done 10:30 AM Show As Done checkbox

8 On the Quick Reservation screen, if FlightView is installed then automatically check the flight once all fields are entered.

These fields must be entered first: trip date, airport, airlines, and flight number.
The 'Check Flight' button's text will flash to show that the data is being checked.
Disable the 'Check Flight' option if you are not subscribed to FlightView

9 New Data Entry menu choice 'Trip Types' to setup 'As Directed' and 'Point-to-Point' trip types.
10 Added a new option to let 'Copy A Trip' clear the charges of the new trip.

This will force the new trip(s) to be repriced, since the trip details may have changed.
On the Edit | Options screen's General tab, you can set the "Default value for 'Clear Charges' when Copying A Trip".
When the Copy A Trip button is pressed, the option will be set to this default. Note that this can be changed.
Also, if user doesn't have 'Copy A Reservation' security, but can add a trip, let them create a Return Trip only.

11 On the Reservations screen, when the Copy Segment button is pressed, ask if the new segments should have 'Invoice Separately' checked.

Also, ask if any Credit Card information on the original segment should be copied to the new segments.

12 Vehicle Schedule and Vertical Schedule now can be sorted in Time sequence, in addition to Driver & Vehicle sequences.
13 Added directions to the Group Trip Ticket (TripGroup.rsl).

Only the first segment's directions will display, which assumes all matching segments have the same directions

14 Added a new Option to protect the From & To Address Types on the Reservation screen.

Values will be set by the 'From' and 'To' buttons.
Toggle the setting on the Edit | Options screen's General tab, called "Only allow Address Types & Airports to be entered via 'From' & 'To' buttons".
If the value is changed, it will apply the next time you open the Reservation screen.

15 On the Reservation's Edit Charges screen, disable the Passenger's Credit Card button if no passenger number is assigned to the trip.
16 Added a new option to let Notify Driver show the subject line in the message body.

Some text message systems don't show the 'Subject:', so important trip information (date & time) were not being shown.
On the Edit | Options screen's General tab, new option is "On 'Notify Driver', include Subject: in message text".

17 New option on the Verify Table Structures utility to check the archived & web reservation folders.

Also, Verify Tables will make sure no tables have missing primary indexes.
Also, new Version 12.9 tables were added for the 'index rebuild' logic.

18 On the Utility menu, gray out the menu choice if the function is not turned on: FlightView, QuickBooks, FleetBook, Web Reservations, etc. User the Edit | Options screen to setup each function.
19 Removed the 'Quick Customers' option from Customer Types screen. It is now a checkbox on the Customer screen.
20 Support added for Australian dates (dd/mm/yyyy)
21 Make sure TripTracker logs which patches are being installed to the update webserver.