<!doctype html> <HTML> <head> <base href="http://triptracker.com/software/faq" /> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <meta name="robots" content="index, follow" /> <meta name="keywords" content="limo software, limousine software, ground transportation management software" /> <meta name="description" content="FQA Trip Tracker, limousie mamgement software" /> <meta name="generator" content="Joomla! 1.7 - Open Source Content Management" /> <title>Trip Tracker Software - FAQ</title> <script src="http://triptracker.com/media/system/js/core.js" charset="UTF-8" type="text/javascript"></script> <script src="http://triptracker.com/media/system/js/mootools-core.js" charset="UTF-8" type="text/javascript"></script> <script src="http://triptracker.com/media/system/js/caption.js" charset="UTF-8" type="text/javascript"></script> <script src="http://triptracker.com/media/system/js/mootools-more.js" charset="UTF-8" type="text/javascript"></script> <meta http-equiv="X-UA-Compatible" content="IE=8" /> <link rel="stylesheet" href="http://triptracker.com/templates/classic1.7/css/tdefaut.css" charset="UTF-8" type="text/css" media="all" /> <link rel="stylesheet" href="http://triptracker.com/templates/classic1.7/css/joomlastyle.css" charset="UTF-8" type="text/css" media="all" /> <script type="text/javascript" src="http://triptracker.com/templates/classic1.7/js/scroll.js" charset="UTF-8"></script> <script type="text/javascript" src="http://triptracker.com/templates/classic1.7/js/jquery.js" charset="UTF-8"></script> <script type="text/javascript" src="http://triptracker.com/templates/classic1.7/js/modal.js" charset="UTF-8"></script> <script type="text/javascript" src="http://triptracker.com/templates/classic1.7/js/superfish.js" charset="UTF-8"></script> <script type="text/javascript" src="http://triptracker.com/templates/classic1.7/js/slideshow.js" charset="UTF-8"></script> <link rel="icon" type="image/gif" href="http://triptracker.com/templates/classic1.7/favicon.gif" /> <script type="text/javascript"> $().ready(function() { $('#dialog').jqm(); }); </script> <script type="text/javascript"> $(document).ready(function() { $(' .navigation ul ').superfish({ delay: 1000, animation: {opacity:'show',height:'show'}, speed: 'normal', autoArrows: false, dropShadows: false }); }); </script> </head> <body> <div class="pagewidth"> <div id="TripTracker Ground Transportation Management Software"> <a href="http://triptracker.com/index.php"><img src="http://triptracker.com/templates/classic1.7/images/Logo-1.png" width="453" height="200" alt="logotype"></a> <div id="newsflash"> <div id="newsflash-content"> </div> </div> </div> <div id="topmenu"> <div class="navigation"> <ul class="menu"> <li class="item-101"><a href="http://triptracker.com/index.php" >Home</a></li><li class="item-102 deeper parent"><a href="http://triptracker.com/software/features" >Features</a><ul><li class="item-105"><a href="http://triptracker.com/software/features/reservations" >RESERVATIONS</a></li><li class="item-106"><a href="http://triptracker.com/software/features/dispatching" >DISPATCHING</a></li><li class="item-107"><a href="http://triptracker.com/software/features/accounting" >ACCOUNTING</a></li><li class="item-109"><a href="http://triptracker.com/software/features/web-reservations" >WEB RESERVATIONS</a></li><li class="item-110"><a href="http://triptracker.com/software/features/vehicle-management" >VEHICLE MANAGEMENT</a></li><li class="item-111"><a href="http://triptracker.com/software/features/management-reports" >MANAGEMENT REPORTS</a></li></ul></li><li class="item-120"><a href="http://triptracker.com/software/integrations" >Integrations</a></li><li class="item-121"><a href="http://triptracker.com/software/access-from-anywhere" >Access from ANYWHERE</a></li><li class="item-108 current active"><a href="http://triptracker.com/software/faq" >FAQ</a></li><li class="item-103 deeper parent"><a href="http://triptracker.com/software/get-demo" >GET DEMO</a><ul><li class="item-119"><a href="http://triptracker.com/software/get-demo/live-demo" >LIVE! Demo</a></li></ul></li></ul> </div> </div> <div id="wrapper-main"> <div id="main-full" <div class="clr"> <div id="main-content-full"> <div class="item-page"> <h2> Frequently Asked Questions </h2> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>How long has Trip Tracker been available?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Trip Tracker has been available for over 25 years. Each year we incorporate new features at the request of our customers, and every year we have a Users Meeting with our customers to review suggestions and improvements.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>Will Trip Tracker run on a network?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Trip Tracker is compatible with Windows Peer to Peer Networking, Windows NT, Windows 2000, Windows XP, Windows Vista, Windows 7, 8 and Windows Server 2003 and 2008. A dedicated fileserver is not required. We do also have customers that have their own "cloud" system.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>How does Trip Tracker handle regularly scheduled or recurring trips?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Our "quick copy" reservation system allows you to quickly schedule recurring or regularly scheduled reservations on any interval time frame. Months of advanced scheduling can now be done in a matter of seconds.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>Can reservation confirmations be e-mailed to customers?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Our "one button" quick confirm can e-mail a reservation or reservation confirmation to a customer, passenger, or anyone else. Additionally, trip details may be sent to a driver's cell phone or pager. Invoices may also be emailed to customers.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>I don't have a web site. Can I still take reservations over the Internet?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Yes. Our worldwide reservation system can do the work for you. You can even have a message sent immediately to your cell phone or pager whenever a new reservation comes in for your company. Call for full details.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>What type of training is available?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Our goal is get you up and running as quick as possible. A multi-media training disk is included as well as a training manual. Remote training may also be arranged on your actual computer. Additionally, we offer FREE training classes!</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif; text-decoration: underline;"><strong>What type of support is available?</strong> </span><br /><span style="font-family: arial,helvetica,sans-serif;">Support is provided "multi-channel" support through our Customer Support Website (<a href="http://www.triptrackersupport.com" target="_blank">www.triptrackersupport.com</a>) In addtion to information on the website, there is also chat, work ticket, emailand TOLL-FREE Telephone Support line.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif;"><span style="text-decoration: underline;"><strong>At night we close our office and the phones are forwarded to me. How can I keep track of my reservations?</strong></span> TripTracker2Go's "Roving Feature" will allow you to access your computer from any other computer. Additionally, your reservations can be sent to asmart phone or tabletfor convenient review.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif;"><span style="text-decoration: underline;"><strong>Are there any payment plans available? </strong></span>We accept Visa, MasterCard, and American Express. We can setup flexible payment options. Additionally, a lease/purchase plan is available for qualified companies. Payments are as low as $59 / month with a $1.00 buyout.</span></h4> <h4><span style="font-family: arial,helvetica,sans-serif;"><strong><span style="text-decoration: underline;">Why are there no prices on your website?</span> </strong>We customize our software to YOUR Business needs. Prices start at $995.00. We create a Price Quote depending on the size of your business, number of computers and which features you want to add.</span></h4> </div> </div> </div> <div id="footer"> <div class="ftb"> <div id="center"><a target="_blank" href= http://www.triptracker.com/software/get-demo >Want more information? Get A FREE Demo kit today! </a> </div> Copyright&copy; 2013 .&nbsp;design mmmConsulting <a target=" _blank" href= "http://triptracker.com/index.php" >JLS Transportation</a> </div> <div id="top"> <div class="top_button"> <a href="#" onclick="scrollToTop();return false;"> <img src="http://triptracker.com/templates/classic1.7/images/top.png" width="30" height="30" alt="top" /></a> </div> </div> </div> </body> </html>